carathotels proudly present: part 3 – Mario Küster
Welcome to a new edition of our blog series “the carathotels proudly present”. After Anika Deblin from carathotel Düsseldorf Carlsplatz and Wenke Jungk from hoteltraube Rüdesheim, we’ll acquaint you with the managing director of our carathotel Basel /Weil am Rhein today!
Mario Küster joined us in September of 2014. Since then, he and his team have been busy delivering unforgettable hotel experiences and creating genuine taste explosions at the hotel’s “Hazienda” restaurant. A hotel and restaurant manager from head to toe with equal shares of experience and passion, Küster puts his heart and soul into satisfying his guests and employees. Find out more about the managing director of our hotel in Basel/Weil am Rhein in the interview below.
Describe yourself in a few words!
Success-oriented, customer-centric, socially skilled, party animal
What was the most memorable moment in your career so far?
My first day as managing director of our hotel in Basel 1.5 years ago.
What do you cherish most about your daily work routine?
The fact that something unexpected can happen every day at every moment – the work routine in a hotel is full of surprises.
What will be the biggest professional challenges for you in the next few years?
To continue leading our hotel in Basel into a successful future. This mainly includes improving our services and boosting customer satisfaction.
Furthermore, the upcoming modernization of all bathrooms in our hotel rooms will be a major project containing numerous challenges.
What other profession would you have chosen apart from hotel management?
There has never been any other choice for me.
How does one become managing director of a hotel?
By being at the right place at the right time!
What do you love most about Basel? Can you give us an insider tip for your city?
The best thing about Basel in the summer are the numerous little food shacks (“Buvetten”) placed alongside the banks of the Rhine, where you can enjoy cold drinks and tasty snacks. Another highlight on a warm summer’s day is the official swim in the Rhine.
Dear Mario, thanks for this little insight into your daily routine as managing director of carathotel Basel / Weil am Rhein!